World Arrows International School Terms and Conditions of Use (hereinafter referred to as the "Terms") are established by M's International, Inc. (hereinafter referred to as "Party A") for users (hereinafter referred to as "Party B") to use the World Arrows International School and its associated services (hereinafter referred to as the "Service").
By applying for the Service, you are deemed to have agreed to these Terms.

Article 1 (Purpose of this Agreement)

1. Party B shall faithfully comply with these Terms when using the Service.

Article 2 (Modification of this Agreement)

1. Party A may change these Terms without the approval of Party B. In this case, the terms of use of the Service shall be governed by the modified Terms.
2. The changes to the Terms shall take effect from the time they are posted online unless otherwise specified by Party A.
3. Notwithstanding the provisions of paragraph 1 and the preceding paragraph, if the change of the Terms has a significant impact on Party B, Party A shall notify Party B of such change by e-mail, and Party B's use of the Service after such notification shall be deemed as their agreement to such change of the Terms.

Article 3 (User Registration)

1. Enrollment in the school is considered complete when the enrollment application has been screened, notification of acceptance has been received, and payment has been completed. Upon enrollment, a user account will be granted. This is considered user registration.
2. Those who wish to use the Service shall install the free telephone software (ZOOM) and register as a user through a prescribed method determined by Party A.
3. Upon user registration, the user shall confirm that their telecommunication environment is suitable for use of the Service.
4. Upon user registration (at the time of application for admission), the user shall be deemed to have accepted the terms and conditions of this Agreement.
5. Each person may only register once. In the event that multiple registrations by the same person are found to have abused the free trial period, Party A shall claim damages from Party B, and Party B shall pay them.

Article 4 (Disapproval of Registration)

1. Party A may not approve the registration if any of the following items apply to a person who wishes to register as a user of the Service:
   1. If an existing registrant attempts to register under another name.
   2. If there are any falsehoods, errors, or omissions in the information provided at the time of application for registration.
   3. If there is a risk that the smooth operation of the Service may be interfered with.
   4. If the applicant has been expelled by Party A in the past.
   5. If Party A judges that the applicant is unsuitable for membership for reasons other than the above.

Article 5 (Starting Date of Use)

1. The date of commencement of use of the Service shall be the date Party A notifies the applicant of the completion of registration by e-mail.

Article 6 (Term of Service Provision)

1. There is no expiration date for the provision of the Service. However, accounts are subject to deletion after six months of inactivity, and an alert email will be sent to the user seven days before the six-month mark. Account deletion is performed manually.

Article 7 (Refunds)

1. For elective courses, Party A shall not refund or return the purchased lesson count to Party B, regardless of whether they are used or unused. The lesson count will be reset on the first day of each month, even if there are remaining lessons from the previous month. The same applies if the Service becomes difficult to use due to issues with Party B's communication environment, connection, software, or other circumstances. For the College Preparatory Course, lesson cancellations are not allowed as the attendance schedule is predetermined.

Article 8 (Lesson Details)

1. In the elective courses of this Service, Party B purchases the lesson count with a credit card and consumes the lesson count upon booking a lesson. In the College Preparatory Course, you can participate in predetermined lessons.
2. For elective courses, even if Party B cancels a booked lesson using the cancellation form, Party A shall not return the lesson count to Party B.
3. If a tutor is unable to attend a lesson due to special reasons or if a lesson is disrupted due to an issue for which Party A is responsible, Party A shall offer Party B alternative measures, such as holding a separate lesson.
4. Party B shall confirm lesson availability, lesson times, and lesson fees on Party A's website.
5. If a lesson starts late due to Party B's circumstances, the lesson will still end at the scheduled time. In such cases, no return of lesson count or alternative measures will be provided.
6. Credit card payments will be processed by the payment processing company designated by Party A.

Article 9 (Deregistration)

1. Party A reserves the right to refuse the use of this Service and cancel user registration without notice to Party B if Party B falls under any of the following categories:
   1. Identified as a member of organized crime, related organizations or individuals, or any other antisocial forces.
   2. Engaging in threatening behavior, violence, rumor-spreading, deception, or coercion that damages Party A's credibility or interferes with Party A's business.
   3. Violent demands or excessive burdens placed on Party A's employees or other related parties.
   4. Acts related to criminal activities or offensive to public order and morals.
   5. Transmitting information containing computer viruses or other harmful computer programs.
   6. Infringing on intellectual property rights, portrait rights, privacy rights, reputation, or any other rights or interests of Party A, tutors, or third parties.
   7. Probing confidential information not generally disclosed by Party A, including tutor contract terms.
   8. Harassing tutors or interfering with lesson progress.
   9. Attempting to contact tutors personally outside of lesson hours using methods not approved by the Service.
   10. Using the Service for similar business activities, business purposes, or preparations.
   11. Multiple users sharing one account or one user using multiple accounts.
   12. Soliciting tutors to work outside of the Service or for companies other than Party A.
   13. Threatening, obscene, indecent, degrading, abusive, or repulsive behavior toward other users, third parties, or Party A's staff and tutors.
   14. Engaging in transactions or financial activities with other users or third parties in ways not approved by Party A.
   15. Abusive language towards Party A's customer support staff or actions that interfere with customer support services.
   16. Recording or videotaping the use of the Service without the tutor's permission and disclosing it to third parties.
   17. Any other acts deemed inappropriate by Party A.

Article 10 (Measures during Disasters)

1. In the event of a sudden system failure, domestic situation, natural disaster, or other reasons beyond Party A's control in the lesson-providing country, which temporarily makes it difficult to take lessons and forces the interruption of the Service, Party A shall, after consulting with Party B, resolve the situation by measures such as refunding the number of lessons, providing alternative arrangements, or setting a schedule for resuming the Service.

Article 11 (Scope of Liability)

1. In the event that Party A is unable to provide a lesson to Party B due to Party A’s circumstances, Party A shall offer Party B an alternative measure equivalent to the lesson in question. Party A shall not be liable for any other damages incurred by Party B due to lesson cancellation, even if the lesson cancellation was sudden. However, this shall not apply in the case of willful misconduct or gross negligence on the part of Party A.
2. If Party A judges that the lesson could not be taken due to Party B's telecommunication equipment or line condition, Party A shall not propose any alternative measures to Party B.
3. Party B shall not infringe on the copyrights or other rights of any third party regarding any files, videos, images, etc. that they send or upload to the tutor, and they shall not cause any inconvenience to Party A.
4. In the event that the site cannot be accessed due to server connection failure, Party A shall endeavor to restore the site and shall not compensate Party B for any lost opportunities. However, this shall not apply in the case of intentional or gross negligence on the part of Party A.

Article 12 (Protection of Personal Information)

1. The personal information of Party B obtained by Party A shall be managed in accordance with Party A's personal information protection policy. This does not apply to personal information that Party B has provided to the tutors.

Article 13 (Copyright and Ownership)

1. All copyrights and proprietary rights to the trademarks, descriptions, and logos related to the Service belong to Party A. Party B is prohibited from reproducing, using or redistributing them.

Article 14 (Exclusive Jurisdiction)

1. In the event of litigation between Party A and Party B, the Tokyo District Court shall be the court of exclusive jurisdiction of the first hearing between Party A and Party B.

Supplementary Provision: This Agreement is effective from June 1, 2022.

Revised on September 1, 2022